Former Director Joe Issa Welcomes First Global Bank To Ocho Rios

Ocho Rios businessman Joe Issa is congratulating First Global Bank (FGB) on its recent successes and welcoming it to the north coast St. Ann resort.IMG_0450.jpg

The FGB Ocho Rios branch which opens on January 25th will be its 7th on the island. This branch will have the Video Teller Machine (VTM) technology to provide greater reach to its business and retail customers in St. Ann and neighboring parishes.

Issa, a former director of the bank, says First Global (FGB) has grown tremendously and is proud to have participated in the process.

“As a former director of FGB I watched it grow to what it is today and I am proud of the successes it has achieved since opening its doors to the public.

“Now, I’m even more delighted by the news that the bank is opening a branch in Ocho Rios to serve the parish, as the closest one is in Montego Bay,” says Issa, who is among a few big Jamaican businesses to locate their headquarters in the busy resort town.

In addition to the establishment of the new FGB branch in Ocho Rios, which Issa says will considerably enhance the business landscape of the parish he is also welcoming its new President and CEO, Mrs. Mariame McIntosh Robinson, who currently serves on the Board of Directors.

Issa is no stranger to attending prestigious universities, such as College of the Holy Cross in the United States and London School of Economics in the United Kingdom, as well as to academic achievements, being the youngest Jamaican Certified Public Accountant, among other firsts.

Says he: “As a Rhodes Scholar graduated from Oxford, Harvard and MIT, they don’t come better than Mrs. McIntosh Robinson; she is experienced at the highest level of international banking and finance and makes a perfect fit with FGB, especially at a time when it needs to push the technology frontier to provide superior customer service on which it can compete for business.”

The FGB has recently installed new Video Teller Machines with expanded teller service hours. First Global Bank was the first in the Caribbean to introduce a VTM, an interactive video technology that allows a live teller to take remote control of an ATM.

The new technology enables staff at FGB’s Teller Centre to remotely interact with customers inside the branch and complete up to 95% of transactions typically completed by tellers at the counters.

The VTM machine was unveiled at the opening of FGB’s new expanded space in Manor Park Plaza. “The benefit is that we can now offer teller service 12 hours per day from 7 a.m. to 7 p.m.,” said Grace Kennedy Group CEO Don Wehby in an email to customers outlining the new initiatives. He says, “Manor Park represents the prototype for a new style of branch – highly efficient and providing improved customer convenience through technology.”

Wehby, who also informed that the FGB mobile banking app is now available on Apple, Android and Blackberry OS, said “it is the stated commitment of First Global to be first in convenience and best in customer experience…. It is easy to see that First Global is well on its way to achieving this vision.”



Posted on January 25, 2016, in First Global Bank, Joe Issa Jamaica, Joey Issa, Joey Issa Jamaica, Joseph Issa Jamaica, Joseph John Issa, Ocho Rios Branch, Uncategorized and tagged , , , , , , , . Bookmark the permalink. 11 Comments.

  1. First Global Bank Boosting Education
    Published:Monday | September 21, 2015 | 12:00 AM

    Three-year-old preschooler Abrielle Shea of a Kingston address and Alyssa Jarrett of Parry Town Primary and Infant School in Ocho Rios, St Ann, show gifts from First Global Bank’s marketing communications officers Crystal Anderson (left) and Kerry-Ann Ramdeen-Johns.
    Tamara Wilmott-Buchanan, principal of Parry Town Primary and Infant School in Ocho Rios, St Ann, is optimistic that the introduction of the First Global Bank’s (FGB) Music, Perfect Pitch for a Sound Education Programme at her school will boost the numeracy and literacy skills of her students.

    She made the observation following the handing over of new musical instruments valued at more than $500,000 to the institution by First Global Bank, in collaboration with the Ministry of Education (MOE) and the Associated Board of Royal Schools of Music, at a two-day workshop held in Mandeville, Manchester, recently.

  2. Kerry Anneward

    The couple that truly got what a stylish night in Marrakesh was all about the night’s showstoppers, Joey and Asha Issa

  3. Kerry Anneward

    Commercial Sales Representative for Cool Oasis, Errol Spencer, who took this photograph, says “at Cool Oasis we sell gas for everything.”

  4. Joe Issa senior Vice President of SuperClubs congratulates singer A.J. Brown (right) after a big performance at the SuperClubs’ 15th-anniversary celebrations recently. At centre is Carrole Guntley AJ’s manager.

  5. Jenny Hardwick

    Issa says SuperClubs winning streak in the vaunted and coveted competition mirrors the cuisine quality and excellence of the SuperClubs group. “We heavily advertise our cuisine’s excellence,” he says, “and when our efforts pay off in this public manner we are tremendously grateful and feel justly vindicated.”


  7. 63 Times – Joey Issa Welcomes Record Breaking Guest

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: